| Allergy Notice: Please be aware that in my home also live 3 cats. I really try to keep the cats away from my fabric and work area, but, as anyone who has cats knows, it's impossible to keep all the hair away. If you have any allergies, or are concerned with the merchandise coming to you, please let me know. I'll be sure to wash and package your goods in a pet-free facility. |
| Need to contact me? Please e-mail me, Justine Gaster-Sult, the artist of all these handmade items and webpage. |
Believe it or not, my garments look as good on the inside as they do on the outside!
With the exception of some patchwork and/or occasional applique work, ALL fabrics used here are SUPERB quality. I use quilt-shop fabrics, hand-dyed hemp, soy, and organic cottons. The quality of your garment reflects down to the fabrics that make it--and these are NOT cheapo craft fabrics!!! The fabrics used here can sometimes cost up to 3 times more. I figure why invest all this time into a piece of clothing that will wear out too soon? Quilt-shop fabrics are meant to last a lifetime. You get what you pay for. All threads used here are made in Germany. |
| Quality Here at Potomac River Goods, you can rest assured that your garment, bag, or other item is meticulously made. I DO NOT MAKE CRAP. I put TONS of love and energy into each item and you will feel it when you wear it. |
| Order Information Please click the "Buy Now" button on available items, and you'll be sent to a secure Paypal order form. They accept Visa, Mastercard & secured bank accounts. Don't want to use your credit card? Simply send me an e-mail. I accept personal checks or money orders, and the item will be placed on hold for a 10 day period. After 10 days and no payment, the item will be offered for sale once again. Shipping Costs *please also read below* Each item has a separate shipping charge. If you order more than one item, please let me know and a Paypal invoice can be sent with the exact shipping & handling charge. |
| Custom Orders Custom orders must be paid for in advance. Each request will be considered individually, through e-mail or by phone. Please contact me for details. In your custom-order price quote, your total will reflect cost of material, labor involved, and estimated shipping costs. A deposit of 50% from your order total (minus shipping) can get your order started. In about 3-6 weeks (depending on how many orders I have at the time of order placement), your item will be complete and made to fit you. After completion, your package will be weighed, and an exact shipping cost will be added to the final balance due. Balance is due within 2 weeks of completion, or the item may be offered for sale. Please note that all deposits for custom orders are non-refundable. Custom order garments are made to fit, with about 1/2-1 1/2 inches of "give" on each seam. If you'd like your item specifically larger or more loose-fitting, please specify upon ordering. |
| Return/Refund Policy All custom orders are final sale and no refunds can or will be made. If your custom-made garment or other item is of the wrong size when you receive it, please contact me immediately to see about alterations. Buyers who make wrong measurements must pay for alterations, which is an hourly charge of $15, plus the cost of any extra fabric or notions deemed necessary. All shipping charges are responsibility of the buyer. Any previously made merchandise ready for sale can only be exchanged WITHIN 20 DAYS, only for store credit, and of course returned in perfect, unworn condition. All shipping charges are responsibility of the buyer and are non-refundable. |
| *Shipping and Handling Rates* I prefer to use USPS Mail for shipping my items, because it is a reasonably priced shipping company that I personally trust. Insurance is NOT included, and is optional, but I cannot be held responsible for items that gets lost or damaged in the mail once I send it off. Insurance varies on value of package, and starts at $1.65. USPS shipping prices vary per product. Shipments to Locations Outside of the US: I ship via USPS Global Priority, which varies greatly in rates and shipment times. Please contact me with your address for shipment quotes. |
| Privacy Policy Potomac River Goods cares about your safety and privacy during your experience on the internet. I promise to not share any of your personal information to any third party or group. Each transaction is handled ONLY by me, as I manually type in your credit card information when your sale appears on my order page. Yahoo supports encrypted secure credit card processing with its' shopping cart system. |
| A note about my pricing: The costs of fabric, thread, zippers, hook & loop tape, buttons, and other materials & notions used in creating your personal unique piece are reflected in my pricing. The labor for me means how much time it takes me to prepare the fabric, make the piece, photograph it, and to list it on here or eBay. Please do not contact me and tell me that you don't have much money but want one of my items. It is an insult to me for someone to ask for reduced prices. However, if you are interested in getting more than 1 piece at one time, I may offer a slight discount or free shipping. It's best to join the mailing list to find out about more deals! |
| Trades Please ask me if you are interested in trading! I can't take all requests, but if it's something I need, you may get a sweet trade in return! It feels so good to wear and share the treasures of many other fantastic artists out there. I'm realizing more and more just how important it is to support independent artists and to rely less on some of the overseas companies that are honestly quite frightening at the moment. |
| Learning about Sewing I get really excited when I hear about more people sewing or picking up some other crafty skill. I've learned all my skills thru trial and error and by reading a LOT! I read all the books I could get my hands on, starting with quilting books, to get me going on patchwork. So I suggest reading about fabric and sewing techniques, and even taking apart an old piece of clothing to see how it's made. Sewing isn't necessarily that hard, it just takes a lot of patience. |
| Hold/Layaway Terms: Items can be placed on hold for a period of 10 days for payment to process. After 10 days, the item will again be available for sale, and future holds for that particular customer may be denied. I require no less than 30% deposit plus the cost of shipping on items for layaway. Payment schedules will be determined via e-mail or phone conversation, and be made in no fewer than bi-weekly deposits. Items placed on layaway must be paid for within 45 days. All deposits are non-refundable! |
| Here's all the information you will need to know about ordering from this site. |